Support Center

We're here to help! Find answers to common questions or get in touch with our support team.

Get in Touch
Reach out to our support team

Email Support

Send us an email at contact@orama.li

Response time: Within 24 hours

Website

Visit us at https://orama.li

Frequently Asked Questions
Find quick answers to common questions

How do I create an account?

Visit orama.li and click "Sign Up". Fill in your email and create a password. You'll receive a confirmation email to verify your account.

How do I reset my password?

Click "Forgot Password" on the login page. Enter your email and follow the reset link sent to your inbox.

How do I connect my Zoom account?

Go to Dashboard → Integrations → Zoom and click "Connect". You'll be redirected to authorize Orama to access your Zoom account. Approve the permissions and you're all set!

How do I disconnect an integration?

Go to Dashboard → Integrations and click the "Disconnect" button next to the integration you want to remove. Your data will remain in Orama but new syncs won't occur.

Can I delete my account?

Yes. Go to Settings → Account and click "Delete Account". This will permanently delete your account and all associated data. This action cannot be undone.

How do I export my data?

Go to Settings → Data & Privacy and click "Export Data". We'll prepare your data in a standard format and send it to your email.

Is my data secure?

Yes. All data is encrypted in transit (HTTPS) and at rest. We implement industry-standard security practices and never share your personal information with third parties without consent.

What integrations does Orama support?

Orama currently supports Zoom, Google Calendar, Notion, Asana, Trello, and Todoist. We're constantly adding new integrations based on user requests.

Troubleshooting
Solutions to common issues

Integration won't sync

Try disconnecting and reconnecting the integration. If the issue persists, ensure the integration has the proper permissions in the third-party service settings.

I can't log in

Clear your browser cache and cookies, then try again. If you still can't log in, use the "Forgot Password" feature to reset your password.

Notes aren't generating from Zoom

Make sure the meeting was recorded and the recording has been processed by Zoom. Check that Orama has the necessary permissions to access your recordings in the integration settings.

I'm seeing errors in the app

Try refreshing the page or logging out and back in. If errors continue, please contact our support team at support@orama.li with details about what you were doing when the error occurred.

Additional Resources

Check out our knowledge base and video tutorials for more detailed guides on using Orama.